What Virtual Mental Healthcare Looks Like

You might be wondering what an online appointment actually involves. The process is straightforward. Once you’re connected with a provider, you can receive the same level of assessment, guidance and monitoring you’d expect from an in-person visit, all through a secure video or phone call.

Virtual appointments at Streamwood may include:

• Phone calls with a provider: Speak directly with a doctor, nurse practitioner or physician assistant over the phone for assessments, medication questions or follow-up check-ins.
• Video visits with a provider: Connect face-to-face with a doctor, nurse practitioner or physician assistant through a video call for a more interactive appointment experience.

Services Available Through Our Online Program

Streamwood’s virtual outpatient program offers two primary services:

• Outpatient intake assessment: A thorough evaluation to better understand your mental health concerns and help determine the right level of care for your situation.
• Medication management: Ongoing evaluation and oversight of medications used to support your mental health treatment, provided by the physicians at Streamwood Behavioral Healthcare System.

Who Can Access Virtual Care

Virtual mental health services aren’t a one-size-fits-all solution, and that’s OK. Eligibility may depend on your specific mental health concern, your geographic location and your provider’s clinical assessment of what’s most appropriate for your care.

For questions about whether virtual care is right for you, including details about insurance coverage and any out-of-pocket costs, your provider is the best place to start.

Taking the Next Step

You don’t have to sort through this alone. If you’re ready to explore virtual mental health care at Streamwood, or if you’re not sure where to begin, the team is here to help. Call us at 630-540-3924, or request an assessment online.

Together, we can find the right path forward for you or your loved one.